Shipping policy
Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.
Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. During periods of high demand, processing times may be slightly extended.
Shipping Times
We work with international suppliers to bring you the best products at competitive prices. Estimated delivery times are:
- Standard Shipping: 7–20 business days
- Expedited Shipping (if available): 5–12 business days
Please note that these are estimates and actual delivery times may vary depending on your location and external factors.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. We may also offer free shipping promotions from time to time.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow a few days for tracking information to update.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in the product or shipping price.
Delays & Issues
We are not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances such as weather or global events. However, if your order is significantly delayed, please contact us and we will do our best to assist you.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please contact the shipping carrier first. If you still need assistance, feel free to reach out to us.